Our Service Process
When you need reliable plumbing services, Lion's Plumbing and Heating is the go-to choice. With years of experience in the plumbing industry, we offer a wide range of services for residential and commercial clients. Our service process is designed to ensure a smooth and stress-free experience from the moment you contact us to the completion of the job.
Contact us today at (240) 793-0198 to schedule an appointment with us today!
Same-Day Plumbing Services That Put Customers First
At Lion's Plumbing and Heating, we understand how stressful it can be to experience a plumbing issue. That's why our dispatcher is always available to answer your call and ensure prompt and efficient service. Our highly trained technicians will arrive at your location within two hours of your call and provide same-day service whenever possible.
When we’re called to a plumbing job, we don't stop at just fixing the problem. We take care of our customers and respect their homes and properties by using foot covers, floor mat protection for tools, and leaving your home as we found it. Our technicians are consistently friendly, professional, and neatly uniformed, ensuring that you feel comfortable and confident with us working in your building.
We also offer our customers extensive advice and guidance on the best solutions for their plumbing needs. Rather than simply telling them what they need, we explain the process and any potential problems in depth. This ensures that every client is fully on-board with the job specifications and confidently aware of the work we’ll be performing.
Choose From Three Competitive Price Options
We offer three different price options for every job we do so as to provide our clients with a range of possibilities to suit their budgets and preferences. Once we’ve completed the job, our itemized invoice will explain everything we did, what makes up the price, and what's covered by the warranty, so you can rest assured that you're not being charged for anything unnecessary.
To further support our customers, we offer financing options that are just as competitive as other companies in the industry. With our commitment to transparency and affordability, you can trust that you're getting the best value for your money when you choose our plumbing service.
Brands We Offer
Open Communication on Every Job
At the heart of our plumbing service is effective communication. Our team understands the importance of keeping you informed every step of the way, which is why we utilize highly intuitive plumbing system software.
With our system, you can expect to receive text and email reminders about your upcoming appointment, ensuring you never miss a visit from our expert technicians or are caught off guard when we arrive at your house. You'll also receive notifications when the technician is en route to your location and when the job is completed. You can also access invoicing information and make payments through this easy-to-use platform.
Our streamlined process guarantees you're always up-to-date and in the loop about your plumbing issues. With us, you'll never have to worry about the status of your job.
Comprehensive Warranty for Labor and Materials
When you choose Lion's Plumbing and Heating, we provide you with the peace of mind that comes with a comprehensive warranty. Our warranty covers all materials used for the job and the labor provided by our skilled technicians for a minimum of one year and a maximum of three years.
While we're confident in our ability to provide exceptional service, we also understand that even the best work can encounter issues. That's why we offer no-charge service calls during the warranty period. You can call us anytime, and we'll be there to fix the problem without any additional costs.
Book a Service Appointment with Lion's Plumbing and Heating Today
If you're experiencing any plumbing problems, don't hesitate to contact us. Book an appointment with us today at (240) 793-0198 and see why our customers trust us for all their plumbing needs.